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💸 Salary

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🖥️ Online interview

👍 Yes

📆 Posted

2 months 6 days ago

Description

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.


Responsibilities


• The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages


• Escalating issues to the different departments accordingly


Requirements


• Have excellent English and Dutch language skills (at native level)


• Have compelling communication and team skills;


• Available to work on shifts basis (including night hours and weekends)


• Experience working in a highly demanding customer service environment


• Help desk experience and basic IT skills would be an asset


• Able to work under pressure and keep calm 

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Dawid Zamkowski

by Dawid Zamkowski